CANCELLATION POLICY

Cancellation Policy

At Oribi Tanzania Safaris, we understand that circumstances may arise leading to the cancellation of your planned Mount Kilimanjaro trek. Our cancellation policy is designed to be fair and transparent, taking into account the various factors involved. The specifics may vary depending on the time of cancellation and other considerations, but here is a general overview:

  1. Cancellation by the Client:

    • If you need to cancel your trek, we recommend notifying us as early as possible. Cancellation fees may apply, and the amount could be a percentage of the total trek cost, increasing as the departure date approaches.
  2. Cancellation by Oribi Tanzania Safaris:

    • In the unlikely event that we need to cancel your trek due to unforeseen circumstances, we will strive to provide alternative options. If this is not feasible, a full refund or the option to reschedule to a suitable date will be offered.
  3. Deposit and Booking Fees:

    • Deposit and booking fees are typically non-refundable to cover administrative costs and secure your spot on the trek.

It’s crucial to review the specific terms and conditions outlined in our booking agreement for comprehensive details on the cancellation policy. We recommend considering travel insurance to mitigate any financial loss in case unexpected situations arise. Our team is dedicated to assisting you through the cancellation process and finding the best possible solution based on the circumstances. Please consult our official documentation or contact our team directly for personalized information regarding the cancellation policy for your Mount Kilimanjaro trek with Oribi Tanzania Safaris.